Cookie Policy
This Cookie Policy applies to information collected through your use of our website, with instruments known as Cookies. Our Cookies generally do not collect personal information about you, however, where they do, our Privacy Policy applies.
What do we use Cookies for?
‘Cookies’ are small text files that are stored by your browser (for example, Chrome, Explorer or Safari) on your computer or mobile phone. We use Cookies to make our website easier to use and to better tailor our products to your interests and needs. They help our website recognise your device and remember information about your visit like your preferences, settings and how you use our website.
What Cookie types do we use?
Our Cookies are either first party or third party. Whether a Cookie is ‘first’ or ‘third’ party refers to the website or domain placing the Cookie. First Party Cookies are placed directly by us, while other parties we may do business with set Third Party Cookies. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
Cookies are either:
Session Cookies — which allow websites to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. These session Cookies expire after a browser session so would not be stored longer term; or
Persistent Cookies — which are stored on your device in between browser sessions and allow your preferences or actions across a site (or in some cases across different websites) to be remembered. These Cookies do not expire once the browsing session closes and remain on your device until an expiration date set by the source of the Cookie.
What are the categories of the Cookies we use?
Essential Cookies: These Cookies are essential to make our website work correctly, they enable you to move around our website and use our features. These Cookies are necessary for the provision of our services and if you do not want us to collect such information, you must cease using our website immediately.
Advertising Cookies: These Cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.
Analytics and Customisation Cookies: These cookies collect information that is used to help us understand how our website is being used, how effective our marketing campaigns are, and to help us customise our website for our users.
Performance and Functionality Cookies: These Cookies allow our website to remember if you have previously visited our site or the choices you make (such as your username, language, region or preferences) to provide a more personalised online experience.
Social Networking Cookies: These cookies are used to enable you, our users, to share pages and content that you find interesting on our website through third-party social media platforms. These cookies may also be used for advertising purposes.
What Cookies do we use?
| Name | Description | Expiry |
| rc::# | reCAPTCHA: Used to track and analyse user behaviour to distinguish humans from bots or automated software. | Persistant |
| _GRECAPTCHA | reCAPTCHA: Stores a value used to verify that the user is not a bot | 6 months |
| m | Stripe: Tracks the user’s session for Stripe. | 24 months |
| __stripe_sid | Stripe: Fraud prevention and detection. | 30 minutes |
| __stripe_mid | Stripe: Fraud prevention and detection. | 12 months |
| __paypal_storage__ | PayPal: This cookie is used by PayPal to store account details. | Persistant |
| IDE | DoubleClick: Used to measure the conversion rate of ads presented to the user. | 24 months |
| ANONCHK | Bing: Used by Bing as a unique user identifier for users seeing bing ads. | 10 minutes |
| MUID | Bing: Sets a unique user id for tracking how the user uses the site. | 13 months |
| SRM_B | Microsoft Bing: Atlast Adserver used in conjunction with Bing services. | 13 months |
| _ga | Google Analytics: Records a particular ID used to come up with data about website usage by the user. | 14 months |
| _ga_# | Google Analytics: Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions. | 14 months |
| NID | Google: Set by Google to set a unique user ID to remember user preferences. | 6 months |
| _gcl_au | Google AdSense: Used for experimenting with advertisement efficiency across websites using their services. | 3 months |
| MR | Microsoft: This cookie is used by Microsoft to reset or refresh the MUID cookie. | 7 days |
| CLID | Microsoft Clarity: Identifies the first-time Clarity saw this user on any site using Clarity. | 12 months |
| SM | Microsoft Clarity: Session cookie used to collect anonymous information on how visitors use a site to help improve their experience and for better target ads. | Session |
| _cltk | Microsoft Clarity: Used by Microsoft Clarity to store and track user interaction. | Session |
| _clsk | Microsoft Clarity: Connects multiple page views by a user into a single Clarity session recording. | 24 hours |
| _clck | Microsoft Clarity: Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | 12 months |
| s7 | Adobe Analytics: Gather data regarding site usage and user behavior on the website. | 24 hours |
| VISITOR_INFO1_LIVE | YouTube: Measure bandwidth that determines whether the user gets the new or old player interface. | 6 months |
| YSC | YouTube: Used to track the views of embedded videos on Youtube pages. | Session |
| VISITOR_PRIVACY_METADATA | YouTube: YouTube visitor privacy metadata cookie | 13 months |
| __Secure-ROLLOUT_TOKEN | YouTube: Is used by YouTube to manage the phased rollout of new features and updates | 6 months |
| _hjSessionUser_# | Hotjar: Set when a user first lands on a page. Persists the Hotjar User ID which is unique to our site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID. | 12 months |
| _hjSession_# | Hotjar: Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. | 30 minutes (extended by user activity) |
| age-verification-verified-# | Holds age verification data. Each visit is given a unique ID. | 12 months |
| moove_gdpr_popup | GDPR Cookie Compliance: This stores your cookie consent preferences. | 12 months |
| test_cookie | The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. | Session |
| sbjs_current | WooCommerce: The number of page views in this session and the current page path. | 30 minutes |
| sbjs_current_add | WooCommerce: Timestamp, referring URL, and entry page for our visitor’s current visit to our store. | Session |
| sbjs_first | WooCommerce: Traffic origin information for our visitor’s first visit to our store (only applicable if the visitor returns before the session expires). | Session |
| sbjs_first_add | WooCommerce: Timestamp, referring URL, and entry page for our visitor’s first visit to our store (only applicable if the visitor returns before the session expires). | Session |
| sbjs_migrations | WooCommerce: Technical data to help with migrations between different versions of the tracking feature. | Session |
| sbjs_session | WooCommerce: The number of page views in this session and the current page path. | Session |
| sbjs_udata | WooCommerce: Information about the visitor’s user agent, such as IP, the browser, and the device type. | Session |
| woocommerce_items_in_cart | WooCommerce: Helps WooCommerce determine when cart contents/data changes. | Session |
| woocommerce_cart_hash | WooCommerce: Helps WooCommerce determine when cart contents/data changes. | Session |
| wpEmojiSettingsSupports | This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. | Session |
| __cflb | Cloudflare: This cookie is used for load balancing. | 30 minutes |
| hmt_id | hCaptcha: Used for strictly necessary anonymous service-related statistics, and for other technical purposes like assisting in accessibility support. | 30 days |
How do you manage Cookies?
Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to manage Cookies being sent to your device.
Click here for more information on Cookies and how to manage them.
Last Revised March 2025
